Returns & Exchanges

At Valabasas, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Drop Off Package

Hand over your package to the designated carrier at any official drop-off location or schedule a pickup for your convenience.

4

Receive Refund or Exchange

After our warehouse team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing